FAQ

Is This Suitable for Babies and Toddlers?
Yes, this unit is designed for use with your baby or toddler. The cool mist technology makes it safe to have in the home, unlike hot steam vaporisers which can be a burns hazard.

Humidifier or Vaporiser?
Humidifier is the name in the US for what is usually called a Vaporiser (sometimes spelled as vapouriser or vapourizer) in NZ and Australia. 

Which is Better: Warm Mist or Cool Mist?
The major difference is that a Warm Mist Humidifier is heating the water to produce steam vapour. Cool Mist Humidifiers use an Ultrasonic Nebulizer that vibrates at a very high frequency to produce an extra fine water mist. When it comes to humidifying a room, there is not much of a difference between the two types – both are equally effective. However, paediatricians and parents alike recommend Cool Mist Humidifiers for babies and children because there is no heating element, which could be a safety risk for a child. Cool Mist Humidifiers can also save money on energy costs.

Can I use Essential Oils with my Crane Ultrasonic Humidifier and Diffuser?
Yes. Unlike traditional Crane Humidifiers, this new model with ‘diffuser’ function has a water tank which is resistant to oil damage.

Why Does My Baby Need One?
Newborns are Obligate Nasal Breathers, meaning that they can only breathe in through their nose for the first 4-6 months of their lives. Their nostrils are so small that even the tiniest clog can make everything from feeding to sleeping difficult and frustrating. Perhaps more importantly, the American Academy of Paediatrics advises against using over-the-counter cold medication for children under the age of 6. A whisper quiet, Crane Humidifier increases moisture in the air for easier breathing.

What is the Best Way to Clean my Humidifier?
It’s simple. Regular cleaning will keep your humidifier running smoother, longer. We highly recommend emptying the water tank and basin after each use and disinfecting them at least once a week with water and a few capfuls of white vinegar. Please check the manual for further instructions.

Do I need a Filter to run my Humidifier?
Nope. We’re all about simple, clean design, so our humidifiers work perfectly without a filter. One might be necessary if you notice a fine white dust collecting near your Crane you can also switch to distilled water to lower the dust-building mineral content. Crane Demineralization Filters remove excess minerals, reducing the white dust so your air (and your home) stays clean.

This slight mist leak does not cause any safety risk near the power cord, as the humidifier works at a low voltage supplied from the external power adapter.

Yes. To reduce excessive humidity (especially in a smaller room) we always suggest to leave the door slightly ajar to increase air circulation in the room. You can also easily adjust the mist intensity to a lower output setting. If you see the mist going up and straight down, this is a key indicator that the mist setting is too high for the humidity level in the room.